Privacy Policy

Last Updated: 10/12/2025

1. Introduction

Welcome to Eve Down Under. We are committed to protecting your privacy and handling your personal information in an open and transparent manner. This privacy policy explains how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

[IMPORTANT: This is a template and does not constitute legal advice. You must consult with a qualified legal professional to ensure this policy is appropriate for your specific circumstances.]

2. What Personal Information We Collect

We may collect the following types of personal information:

  • Identity Information: Your name, and any character names or affiliations you provide.
  • Contact Information: Your email address and phone number.
  • Transactional Information: Details about payments to and from you, and other details of products and services you have purchased from us (e.g., ticket types).
  • Financial Information: Payment card details are NOT collected or stored by us. This information is processed directly by our third-party payment gateway (e.g., Stripe, PayPal).
  • Technical Information: Internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

3. How We Collect Your Personal Information

We collect personal information directly from you when you:

  • Purchase a ticket to our event.
  • Subscribe to our newsletter or mailing list.
  • Contact us with an inquiry.
  • Interact with our website, which may involve the use of cookies.

4. Why We Collect, Use, and Disclose Personal Information

We use your personal information for the following purposes:

  • To process your ticket purchase and manage your attendance at the event.
  • To communicate with you about the event, including sending important updates or information.
  • To send you marketing communications, if you have opted-in to receive them.
  • To improve our website and services.
  • To comply with our legal obligations.

We may disclose your personal information to third-party service providers who assist us in operating our business, such as payment processors and email marketing platforms. We will only disclose information necessary for them to provide their services.

5. Data Security and Storage

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorized access, modification, or disclosure. Your data is stored on secure servers provided by our platform partners (e.g., Vercel, Supabase). While we do our best to protect your data, no method of transmission over the Internet is 100% secure.

6. International Data Transfers

Our service providers may store or process your personal information in countries outside of Australia. Where we do this, we take steps to ensure that your information is treated securely and in accordance with this privacy policy.

7. Your Rights

Under the Australian Privacy Act, you have the right to:

  • Access the personal information we hold about you.
  • Request the correction of inaccurate personal information.
  • Make a complaint about a breach of the Australian Privacy Principles.

To exercise these rights, please contact us using the details below.

8. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device. We use them to understand website traffic and to help the site function correctly. You can manage your cookie preferences through your browser settings.

9. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

[Your Contact Email Address]
[Your Business Name and ABN]